Contact Us

For help with an order, a dress, or a return, email Vaellea customer support.

Customer support

[email protected]

  • Order help: include your order number, the email used at checkout, and a brief description of the issue.
  • Fit or product questions: include the dress name or product link and the size or color you are considering.
  • Delivery or returns: tell us which items are affected and include the tracking number if you have it.

For payment questions, an order number is enough to start. Keep passwords and payment card details private.

Mailing address

Vaellea
81234 Edgerton Dr
Valrico, FL 33594-4905
United States

For a return, email us first for the return instructions and the address for your order.

My Account · Shipping Policy · Return & Refund Policy